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| | When making your credit card payment each month, you have many options: Online, Phone, or Mail. A few changes to payment methods will occur April 15. One change is that KSFCU will no longer process FIA Card Services payments through our Communication Center and in our Branches (this includes our express box and night drop), but you can make payments to your FIA Card Services credit card through the many options listed below — Pick the option that is best for you!
Automatic Payment
To sign up for “auto pay,” simply contact FIA Card Services at 1 (800) 362-6299.
This process requires you to fill out a one-time written enrollment form which will be returned to FIA Card Services along with a voided check.
With auto pay, you can elect to pay a fixed amount, the total minimum payment amount due, or the total balance on your credit card.
NOTE: There is no fee for utilizing the automatic payment option. Please allow one to two billing cycles for auto pay to be set up on your credit card account.
Pay by Phone
Payments over the phone to FIA Card Services can be made in one of two ways:
Automated Voice Response – Simply call 1 (888) 339-6262.
Live Person – Dial the number on the back of your FIA Card Services ® credit card to make a payment with a live FIA Card Services representative.
NOTE: There is no fee for utilizing either service. Please have your FIA Card Services credit card number and the routing number from the bottom of your check if you are providing payment from a checking account.
IMPORTANT: Effective April 15, Kern Schools Federal Credit Union will no longer be able to process FIA Card Services credit card payments via the Communications Center.
Online Banking
By logging onto www.fiacardservices.com, you may schedule up to three payments during a rolling thirty-day period.
This option allows you to schedule your payment to occur automatically on a set date with a set amount every month.
To schedule such payments, you must use a U.S. checking or money market account.
NOTE: There is no fee for this service. At the time of enrollment, you will go through a validation process for your checking or money market account.
DataNet Bill Pay
By logging into DataNet, you can elect to set up either a “one-time” or “recurring” payment from your Kern Schools Federal Credit Union checking account.
One-Time Payments;
- Log into DataNet and click on “Pay Bills.”
- Click on “Add New Business Payee.”
- Add all required information (red asterisks).
- Once completed, click on “Preview Add Payee.”
- Click “Add Payee.”
- Click on “Make One-Time Payment.”
- Enter date and payment amount information.
- Click on “Preview Payments.”
- If correct, click “Send Payments.”
- A confirmation screen is provided.
Recurring Payments;
- Login to DataNet and click on “Pay Bills.”
- Click on “Add New Business Payee.”
- Add all required information (red asterisks).
- Once completed, click on “Preview Add Payee.”
- Click “Add Payee.”
- Click “Add a Recurring Payment.”
- Enter date and payment amount information.
- Click “Preview Payment.”
- If correct, click “Setup Payments.”
- A confirmation screen is provided.
Mail
You can mail your payments to FIA Card Services in one of two ways;
Mail your payment in a remittance envelope provided by FIA Card Services.
Mail your payment in your own envelope and send to one of the following addresses:
FIA Card Services
P.O. Box 301200
Los Angeles, CA 90030-1200
FIA Card Services
P.O. Box 15109
Wilmington, DE 19850-5019
Overnight Mail
Overnight payments can be mailed to the following address:
FIA Card Services
Attn: Payment Services
1000 Samoset Drive
Newark, DE 19713
NOTE: Ensure to include your remittance slip with your payment. If you do not have your remittance slip, ensure you full FIA Card Services credit card account number is written on the “memo” portion of the check or money order sent. Provide the overnight carrier with the FIA Card Services phone number of
1 (800) 362-6299.
For any questions, contact us at (661) 833-7900 / (800) 221-3311 (if outside Bakersfield), log onto DataNet and click on “Contact Us” to send an
e-mail request, speak with us on Live Chat, or visit any of our branch locations.
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